Privacy Policy

Transparency first. Your data is yours—we protect it, we don't exploit it.

Effective Date: 20-04-2026

Welcome to LocalWise ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the data collection, processing, and usage practices for the LocalWise mobile application (the "App") and our website.

By downloading, accessing, or using LocalWise, you expressly consent to the data practices described in this policy. If you do not agree with these terms, please discontinue your use of the App immediately.

To provide a hyper-local, seamless discovery experience, we collect the following categories of information:

A. Information You Provide Directly:

Account Data: When you register, we collect your basic authentication details, which may include your phone number, email address, and name.

Professional (Pro) Profiles: If you register as a Pro, we collect business names, categories, contact information, service areas, and brand colors.

User-Generated Content (UGC): We store the data you voluntarily publish on the platform, including "Quick Statuses," "Special Offers," "Visual Stories," text, and stickers.

B. Information Collected Automatically:

Location Data: Because LocalWise is a location-based service, we request access to your device’s GPS (precise or approximate) to connect you with nearby professionals. We only access this data when you actively grant permission or use location-based features.

Device & Usage Data: We automatically collect diagnostics, crash logs, device types, operating system versions, and interaction metrics to improve App performance and fix bugs.

We use your information strictly to provide and improve the LocalWise experience:

To populate the "Discover" and "VIP Feed" screens with relevant, local professionals.

To authenticate your account and keep it secure.

To cache data locally on your device (such as "Seen Stories" or "Recent Searches") to dramatically reduce loading times and save your cellular data.

To monitor platform safety, enforce our Community Guidelines, and prevent fraudulent accounts.

To keep LocalWise completely free for users and professionals without charging commissions, we utilize Google AdMob to display advertisements within the App.

Personalized Advertising: Google and its advertising partners use advertising IDs (such as the Android Advertising ID) and cookies to serve ads based on your previous interactions with our App and other apps/websites on the internet.

Data Sharing: We do not sell your personal profile data (like your name or phone number) to advertisers. However, device-level data and ad interaction metrics are shared securely with Google to serve these ads.

Opting Out: You can opt out of personalized advertising by visiting your Android Device Settings > Google > Ads > "Opt out of Ads Personalization" or "Delete advertising ID." For more information, please review the Google Privacy & Terms.

We utilize Google Firebase, an enterprise-grade backend infrastructure, to host, process, and secure your data. Your data is encrypted both in transit and at rest.

Our Commitment: We employ commercially reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration.

Your Responsibility: You are responsible for keeping your device secure and for the information you choose to make public. Any personal information, location details, or contact numbers you voluntarily post in a "Visual Story" or "Quick Status" are visible to your followers. Please exercise caution and do not broadcast highly sensitive personal data.

We retain your personal information only for as long as your account is active or as needed to provide you with our services.

Your Right to Deletion:

You have the absolute right to request the deletion of your account and all associated data. You can exercise this right by:

Navigating to the Settings menu within the LocalWise App and tapping "Delete Account".

Emailing our support team at astrobinfinity@gmail.com with the subject line "Account Deletion Request".

Upon receiving a deletion request, we will permanently wipe your personal data, business profile, followers list, and User-Generated Content from our active servers, subject to any legal obligations requiring us to retain specific data logs for compliance purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: astrobinfinity@gmail.com

Address: Bandlaguda 500091

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